However, your Exchange administrator must have granted “Full Access” permissions for that mailbox to your account for you to be able to add it as an Exchange account.Īs an alternative, you might be able to add it as an additional mailbox rather than an additional account.Įither way, you should be able to do this without knowing the password for that mailbox. This is one of those issues which is easier to solve than you might think.
How am I supposed to access this mailbox?
While I can change this, it then also asks for the password which I don’t have. When I try to add the account, Outlook already resolves my current name and email address. For this, I've been given the name and email address of the mailbox but I didn't get a password for it. I've been granted access to a shared mailbox on our Exchange sever.
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